There is an upcoming multi-system update.
We organise these updates ahead of time to improve how our systems work. These updates are part of our regular work to help keep everything running smoothly.
Impacted systems:
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
Start date and time
Saturday 6 September 2025, 04:30 am AEST
Finish date and time
Sunday 7 September 2025, 03:00 pm AEST
Update window
34.5 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.
/Public Release. View in full here.
