Ticketek Data Breach


Ticketek Australia, Australia’s largest ticket sales company, has reported that customers’ names, emails and dates of birth have been accessed in a data breach.

The NSW Government acknowledge the recent Ticketek data breach.

Ticketek confirmed that customers’ names, dates of birth, and email addresses may have been affected, but not credit card or payment information.

For specific inquiries, please contact Ticketek directly.

Contact Ticketek

Get support

ID Support NSW is a free government support service for all people in NSW to help individuals restore and protect their identity documents and personal information.

If you believe your personal information has been stolen, used, breached, or accessed without your knowledge or consent, or anyone impacted by this unfortunate event, contact ID Support NSW.

Call us

To receive personalised guidance from one of our team, call 1800 001 040. You can quickly and easily safeguard your information in around ten minutes, typically without any hold time. When you call, please have your reference number (below) ready.

Advisors are available between 9am and 5pm, Monday to Friday. Interpreter services are available.


Visit our self-help portal

Access personalised advice at a time convenient for you by visiting our self-help portal.

Self-help portal

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