Latest Australian Financial Complaints Authority News | Page 4

AFCA launches new videos for diverse communities
ASIC takes action on two AFS licensees
COVID-19 financial losses highlight urgent need for Compensation Scheme of Last Resort
ASIC cancels AFS licences of FS Securities, Your Super Life and ACN 140 520 225
AFCA sets out how it will work with regulators, consumers and industry, taking into account COVID-19 challenges
Helping small businesses get access to credit
Complaints about home loans increase by 20%
Ian Govey AM to chair Banking Code Compliance Committee
AFCA responds to compensation scheme of last resort consultation
ASIC permanently bans Sydney licensee from providing financial services and cancels licence
NIBA urges bushfire victims to beware of unlicensed and unregulated “claims advisers”
Financial ombudsman warns against insurance middlemen
Financial ombudsman launches dedicated bushfire hotline
AFCA announces dedicated support for bushfire victims
ASIC cancels AFS Licence of KP International Group Australia Pty Ltd
Ombudsman backs unfair contract term protections for small business
AFCA confirms its approach to responsible lending will be fully aligned to ASIC’s guidance
AFCA approach to adviser conduct obligations
AFCA welcomes new General Counsel
AFCA to strengthen focus on systemic issues
AFCA’s new ‘Datacube’ enables Australians to see how Financial Firms are handling Complaints
ASIC obtains freezing orders against Sydney financial adviser Ross Andrew Hopkins
AFCA announces appointment of Chief Operating Officer
$185 million in compensation awarded to consumers in AFCA’s first 12 months
AFCA appoints industry leader to spearhead customer service
ASIC suspends AFS licence of KP International Group Australia Pty Ltd
AFCA launches national Financial Fairness Roadshow
ASIC suspends AFS licence of Financial Options Pty Ltd
Fairer outcomes for consumers with new ASIC power
AFCA to name financial firms in determinations
ASIC approves AFCA rule change enabling naming of firms
MTA NSW welcomes AFCA finding. Protecting consumer and motor body repairer rights
Draft UCT laws need further consideration
AFCA announces Deputy Chief Ombudsman
AFCA delivers $83m win for consumers and small business
ASIC ensures licensees meet their AFCA membership obligations
AFCA reminds insurance companies to focus on fairness
Insurance consultations and forum for policyholders affected by February deluge
ASIC cancels AFS licence of Australasia Wealth Services and Management
ASIC’s review finds car insurance investigations treat consumers unfairly
Small businesses hurt by financial misconduct encouraged to file legacy complaints
AFCA welcomes ASIC approval for legacy complaints
New chair appointed to lead MCA in an exciting era for Australian mining
AFCA to strengthen leadership team
AFCA welcomes moves to track dispute resolution within financial firms
ASIC consults on lifting standards and transparency of complaints handling
Announcing Kathy Bowlen as new Executive General Manager – Communications and Stakeholder Relations
ASIC suspends Australasia Wealth Services and Management’s AFS licence