Westpac NZ has unveiled its fourth community banking van at Mystery Creek’s Fieldays event. The expansion of the fleet continues the bank’s work to make face-to-face banking services more accessible.
The new vehicle joins three vans already in service in Southland, Canterbury and Northland, operating across 15 regional locations. Specially trained bankers travel with the vans to provide customers with non-cash services including opening accounts, loan applications, support with using online channels and assisting with a range of other enquiries.
The new van will be a roaming service, travelling throughout the country to wherever it’s needed. Reuben Tucker, Westpac NZ Managing Director Institutional and Business Banking, says Fieldays was the obvious place to launch it.
“The innovation and enthusiasm on display at Fieldays inspires tens of thousands of New Zealanders every year. We’re excited to be showcasing our community banking offering at Mystery Creek and hope visitors to the Westpac stand enjoy checking out the van as well as chatting with our people about their banking needs,” Mr Tucker says.
The banking van is parked at the Westpac stand at site D130 at Fieldays.
“Going forward, we’re also keen to get the van out to do things like support our horticulture customers with their Recognised Seasonal Employer (RSE) workers. Harvest season is always a busy time, so it will be great to have the van available to help open accounts for RSE workers in relevant regions.
“We also hope to send the van to visit schools and universities, plus there will be opportunities to attend a range of other community events.
“The vans complement our extensive regional branch network, which is the joint-largest of the four major banks. We also offer community banking services in several shared community locations throughout the country.
“We’re committed to serving our customers in the way that best suits them and are really pleased to be introducing this fourth van to help bring face-to-face services to more New Zealanders.