COVID staff shortage impacts waste services in Orange

Orange Council

Staff shortages due to the COVID pandemic are affecting Orange City Council’s weekly bin collections.

Council’s waste contractor JR Richards is experiencing labour shortages as a result of the pandemic.

To cope with the staff shortages, JR Richards is bringing in staff from other wings of its business as well as from labour hire companies.

DELAYS: JR Richards is doing its best to make sure any delays with the roadside bin collection are kept to a minimum.

JR Richards Chief Operating Officer – Domestic Matt Hogan said there will be some delays to usual services.

“With new staff taking on unfamiliar weekly bin collection routes, it’s expected it will take longer for the routine bin collections to happen,” he said.

“JR Richards is doing its best to make sure any delays are kept to an absolute minimum.”

“JR Richards will be keeping the Council up to date as changes happen and asks that residents monitor Council’s Facebook page for any service announcements.”

If your bin has been missed, please leave it on the kerbside. The collection might not happen until later in the evening. Yellow recycling bin collections may extend through to the weekend.

Orange Mayor Jason Hamling is asking the Orange community to be patient with potential delays.

“Staff shortages are being felt across the whole community and it’s making us realise the worth of many services that we simply take for granted,” Cr Hamling said.

“The Orange community has done well dealing with these wider impacts and I’m sure they’ll continue to be patient as we work through it together when it comes to how we deal with waste. Your bins will be picked up, but in some cases will take longer than usual.”

/Public Release. View in full here.