Nearly 150 years after first opening its doors to the Cairns community, Westpac has strengthened its services to local customers, investing more than $2.2 million in its newly refurbished Cairns Central branch.
The upgrade forms part of Westpac’s wider $85 million annual investment in its branch network across Australia, including $10 million to upgrade six regional Queensland branches and business banking centres.
Customers can enjoy a modern, welcoming space to enjoy in branch support, enhanced digital capability and access to two new ATMs, a coin deposit machine and a cash exchange machine.
Debbie English, Westpac Regional General Manager North Queensland said: “We’re thrilled to reopen our Cairns Central branch to our customers.
“Westpac has a proud history in Cairns and Far North Queensland, and this investment demonstrates our ongoing commitment to our customers for the future.”
The refurbishment follows Westpac’s announcement to launch its Community Banking Service in six regional Queensland towns – Malanda, Ravenshoe, Clifton, Pittsworth, Clermont and Laidley.
The Community Banking Service provides regular, in-person banking support in regional towns with Westpac bankers visiting fortnightly, giving customers direct, face-to-face access to banking services and support to complement digital banking options.
This Service is in addition to Westpac extending its moratorium on regional branch closures through to 2030.
Led by local Bank Manager Anna Wright, the newly upgraded Westpac branch is located on the corner of McLeod St and Spence, in the Cairns Shopping Centre.
