Armidale
Regional Council has recently changed the way penalty infringement notices are
issued in a bid to increase consistency and remove customer confusion.
All
penalty infringement notices will now be served by Revenue NSW in an electronic
or hard-copy format that will be standardised and recognised across the whole
state.
Armidale
Regional Council’s General Manager James Roncon said this will make the penalty
infringement process more streamlined and will remove any customer confusion.
“This
change will be most noticeable for parking related fines as those breaching
time limit restrictions will no longer receive a physical parking ticket on
their windscreen,” said Mr Roncon.
“The
paper parking tickets were often removed by unknown parties, which lead to people
being unaware they were fined at all, so this new process removes any of the
uncertainty and confusion people have faced in the past.”
It’s
also expected the new system will create a safer work environment for Council
staff who risked receiving abuse from people when issuing physical parking
tickets.
