Negative COVID-19 results to be sent via SMS

  • Requests for COVID-19 tests are expected to increase
  • Negative test results will be provided via SMS
  • Reducing administrative time spent on return phone calls
  • WHO declaration of pandemic does not change WA response 
  • Western Australians who return negative test results for COVID-19 (coronavirus) will now be informed via SMS notification.

    The changing global environment is expected to increase the number of requests for testing in WA, so it is important to handle this demand by reducing administrative time spent on return phone calls.

    By providing negative results via SMS, those waiting at home in isolation will be informed more quickly and efficiently, giving them certainty about their health and the ability to leave their homes to go about their normal business.

    The message from WA Health provides further advice for patients who continue to feel unwell, or have travelled through specific countries, or been in close contact with a confirmed case of coronavirus.

    Health staff will follow up on text messages in the initial days to ensure they are being received and confirm the system is working.

    Members of the public can telephone the coronavirus Health Information Line on 1800

    /Public Release. View in full here.