If your green bin is not emptied on collection day, please leave it on the kerb for an additional 24 hours before contacting East Waste’s customer service team on 8347 5111.
Due to the recent high rainfall, East Waste have experienced unprecedentedly high volumes and weights of green organic material being placed out for collection.
In comparison to June this year, the first two weeks of October saw:
- A 21 per cent increase in the presentation rate of Organics bins (this equates to approximately 6,500 bins/week)
- Average organic bin weights increasing by 35 per cent
- Total tonnes collected increasing by over 60 per cent
- Additional 45-50 truckloads of Organics each week
- Typically our trucks can service around 450 organics bins per load before hitting maximum weight. Currently we have a number of runs where trucks are hitting weight with as few as 240 bins.
We apologise for the inconvenience and can assure you that East Waste are working as hard to resolve this temporary situation. All Organics trucks are completing 3 loads of Organics each day (additional loads to the standard) and are utilising all spare trucks with additional Drivers. Thank you for your patience while East Waste work towards resolving this.
